Bag of Holding billing, resizing, and grace periods

Billing, resizing, and grace periods

Billing

Each Bag is billed monthly as its own subscription, on the card you pick at purchase:

Resizing

• Upgrades take effect immediately; the price difference for the rest of the month is invoiced right away (prorated).
• Downgrades switch you to the lower price at the next billing cycle. Your used space must fit the smaller size. The resize is refused otherwise, with nothing changed.
• No data moves during a resize; it's seamless either way.

If a payment fails

We retry your card automatically for a while. If payment ultimately fails:

1. Your Bag is suspended - attachments are disconnected, but your data is kept safe.
2. You have a 15-day grace period to settle the invoice. Pay it and everything reconnects automatically, exactly as it was.
3. If the grace period passes without payment, the Bag and all data on it are permanently deleted.

You'll see the exact deadline on your Bag of Holding page while a Bag is suspended.

Releasing a Bag

You can release (delete) a Bag any time from the dashboard once all attachments are detached. Releasing permanently deletes everything stored on it. Detach with pull-back first if you need the files copied back to a server.